Cass Letter of Recommendation Questions
- How long and in what capacity have you known the candidate? (No word limit)
- If this is a work-related reference, in what position is/was the candidate employed and for how long? (No word limit)
- What do you consider to be the candidate’s principal strengths/talents? (No word limit)
- What do you consider to be the candidate’s weaknesses or areas that need improvement? (No word limit)
Cass Letter of Recommendation Example – 1
1. How long and in what capacity have you known the candidate?
I am a manager at Deloitte Consulting LLP. I have worked with Elena (Name Changed) for a little more than a year as her direct supervisor.
2. If this is a work-related reference, in what position is/was the candidate employed and for how long?
Elena (Name Changed) has been working with Deloitte Consulting LLP for the past 4 years. Last year, she was promoted to a Consultant’s role.
3. What do you consider to be the candidate’s principal strengths/talents?
Since last year, after being promoted as a consultant, Elena (Name Changed) has been mostly involved in client-facing roles. I think one of her principal strengths is collaborating with cross-functional teams involving clients and other stakeholders in the project.
I observed this strength of Elena (Name Changed) when she was working as a tech lead on the CDM Smith project. The requirements of the project were little unclear. Elena (Name Changed) put in commendable efforts in collaborating and coordinating with the client and our teams in USA, Delhi and Bengaluru to get the requirements clarified. Her apt handling of conflicts between client and our on-site and local teams ensured that everyone was on the same page throughout the project. She acted as a single point of contact and stretched her working hours to manage project work between globally dispersed teams in different time zones. With Elena (Name Changed) ’s commitment and efficient collaboration, the team managed to deliver the entire project ahead of time schedule. This project showcased her potential to lead future projects and fill in the shoes of a senior consultant.
Another key strength of Elena (Name Changed) , I really appreciate, is her diversified interest in Deloitte’s extracurricular activities. She has been leading Deloitte’s education-focused CSR team for 3 years in partnership with an NGO named Literacy India. She leads a team of 20 volunteers for all projects related to child education which includes fundraising, organizing volunteer visits, and other events. To me, this displays her versatile nature and self-motivation. It’s always a pleasure to have such a team member who keeps the entire team motivated towards benevolent causes.
Overall, I think it’s her social work experience that has really helped her hone her collaboration and project management skills, which reflects in her professional work as well and this makes her stand out among her peers in the organization.
4. What do you consider to be the candidate’s weaknesses or areas that need improvement?
Until now, Elena (Name Changed) has had a purely technical background with limited exposure to the business aspect of projects. One significant area where I feel she needs to improve is her overall understanding of the business structures and workflow processes.
In one instance, on the CDM Smith project, because of her inexperience and lack of understanding regarding business flow processes, she was not able to correctly map client’s project division rules to its accounting structure. The mapping process required a deeper understanding of the client’s overall business flow and hierarchy. She missed certain scenarios related to client’s intracompany projects in her solution design and this resulted in the failure of 2 other connected applications. She should have asked me or her functional peers in the team for an initial walkthrough to help her get acquainted with the client’s business structure.
In our first annual performance review, we discussed her need to start working on her business knowledge as it is crucial to moving ahead into a senior consultant’s role, where she will be expected to handle overall project delivery and guide her team. I also explained to her that she should not hesitate and be more open to reaching out to experts in order to expand her knowledge base.
She took the feedback positively. I have observed a significant change in her work methodology and she now freely reaches out to her peers to seek help where needed. Over time she has shown great improvement in her understanding of workflow processes in different business modules. Elena (Name Changed) is a talented and hardworking girl, highly capable of achieving her career goals. I feel her decision to pursue an MBA at this point makes perfect sense as it will help her take her expertise to the next level.
Cass Letter of Recommendation Example – 2
1. How long and in what capacity have you known the candidate?
I am a manager at Deloitte Consulting LLP. I have worked with Zoya (Name Changed) for a little more than a year as her direct supervisor.
2. If this is a work-related reference, in what position is/was the candidate employed and for how long?
Zoya (Name Changed) has been working with Deloitte Consulting LLP for the past 4 years. Last year, she was promoted to a Consultant’s role.
3. What do you consider to be the candidate’s principal strengths/talents?
Since last year, after being promoted as a consultant, Zoya (Name Changed) has been mostly involved in client-facing roles. I think one of her principal strengths is collaborating with cross-functional teams involving clients and other stakeholders in the project.
I observed this strength of Zoya (Name Changed) when she was working as a tech lead on the CDM Smith project. The requirements of the project were little unclear. Zoya (Name Changed) put in commendable efforts in collaborating and coordinating with the client and our teams in USA, Delhi and Bengaluru to get the requirements clarified. Her apt handling of conflicts between client and our on-site and local teams ensured that everyone was on the same page throughout the project. She acted as a single point of contact and stretched her working hours to manage project work between globally dispersed teams in different time zones. With Zoya (Name Changed)’s commitment and efficient collaboration, the team managed to deliver the entire project ahead of time schedule. This project showcased her potential to lead future projects and fill in the shoes of a senior consultant.
Another key strength of Zoya (Name Changed), I really appreciate, is her diversified interest in Deloitte’s extracurricular activities. She has been leading Deloitte’s education-focused CSR team for 3 years in partnership with an NGO named Literacy India. She leads a team of 20 volunteers for all projects related to child education which includes fundraising, organizing volunteer visits, and other events. To me, this displays her versatile nature and self-motivation. It’s always a pleasure to have such a team member who keeps the entire team motivated towards benevolent causes.
Overall, I think it’s her social work experience that has really helped her hone her collaboration and project management skills, which reflects in her professional work as well and this makes her stand out among her peers in the organization.
4. What do you consider to be the candidate’s weaknesses or areas that need improvement?
Until now, Zoya (Name Changed) has had a purely technical background with limited exposure to the business aspect of projects. One significant area where I feel she needs to improve is her overall understanding of the business structures and workflow processes.
In one instance, on the CDM Smith project, because of her inexperience and lack of understanding regarding business flow processes, she was not able to correctly map client’s project division rules to its accounting structure. The mapping process required a deeper understanding of the client’s overall business flow and hierarchy. She missed certain scenarios related to client’s intracompany projects in her solution design and this resulted in the failure of 2 other connected applications. She should have asked me or her functional peers in the team for an initial walkthrough to help her get acquainted with the client’s business structure.
In our first annual performance review, we discussed her need to start working on her business knowledge as it is crucial to moving ahead into a senior consultant’s role, where she will be expected to handle overall project delivery and guide her team. I also explained to her that she should not hesitate and be more open to reaching out to experts in order to expand her knowledge base.
She took the feedback positively. I have observed a significant change in her work methodology and she now freely reaches out to her peers to seek help where needed. Over time she has shown great improvement in her understanding of workflow processes in different business modules. Zoya (Name Changed) is a talented and hardworking girl, highly capable of achieving her career goals. I feel her decision to pursue an MBA at this point makes perfect sense as it will help her take her expertise to the next level.